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Yes. Most of our jewelry pieces can be personalized with names, initials, birthstones, meaningful dates, custom photos, or engraved messages to create a unique keepsake.
Absolutely. Personalized jewelry makes meaningful gifts for birthdays, anniversaries, Mother’s Day, weddings, Valentine’s Day, memorials, and family celebrations.
Our jewelry is crafted with high-quality materials designed for long-lasting wear. Proper jewelry care helps maintain shine and durability. Our jewelry will never turn your skin green. We have 5 times gold finish, and it will last for several years. The quality has been verified by International Institution SGS.
Every piece of jewelry deserves to be carefully maintained, which requires us to avoid wearing jewelry under some harsh conditions. Such as bathing / swimming / sports. Therefore, we do not recommend wearing jewelry when taking a bath.
Jewelry should be kept dry. If your jewelry is not used frequently, keep it stored in the provided dust bag. Good storage boxes are lined with tarnish-proof fabric and have a separate space for each individual piece. If your climate is humid, place a small packet of desiccant crystals inside your storage area. Avoid storing the jewelry with rubber products. Always remove your jewelry when applying colognes, perfumes or other chemical products.
If you receive a damaged item, incorrect size, or the wrong personalized jewelry piece, please contact our customer support team support@birthstonesjewelry.com within 7 days of delivery. Include your order number and clear photos of the item so we can review the issue quickly. We’ll work with you to provide a replacement, resize solution, or appropriate resolution as soon as possible.
We provide FREE Standard Shipping worldwide. Standard (6-15 business days) - FREE Order Over $54; Expedited (5-8 business days) - $29.99. For international orders, rates and shipping times differ from country to country, for more details, please visit Shipping & Delivery.
Delivery Time= Processing Time + Shipping Time. Processing time differs from product to product. Some popular styles can be shipped out within 24 hours, while engraved or custom orders may take up to 1-5 business days. Shipping time depends on the shipping method you selected. For more information, please check Shipping & Delivery.
Once your order has shipped, you’ll receive a tracking email with a tracking number so you can monitor your delivery status anytime.
If you notice a mistake with your order after receiving an order confirmation email, please email to support@birthstonesjewelry.com. Please leave us a clear and detailed message with your name and order number.
90-DAYS
Return & Exchange
COMPLIMENTARY
Customization
1 YEAR
Warranty
ETHICAL
Sourcing