Shipping Policy

*Please note that the time frame mentioned above doesn't include production time and delays caused by vendors or service and weather disruptions.

Delivery & Shipping

Delivery Time= Processing Time + Shipping Time

Processing Time 

Processing time differs from product to product. Some popular styles can be shipped out within 24 hours, while engraved or custom orders may take 3-5 working days. Once your order is shipped, you will receive a shipping notification to email address left for the order notifying you of your tracking details and projected delivery date. 

Shipping Time

Shipping time varies depending on the shipping method selected at checkout. Many factors can affect transportation time. We make every effort to ship your product out as soon as possible within the time frame. If you have not received the order out of the delivery time frame, please feel free to contact our customer service at support@birthstonesjewelry.com for assistance.